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Effective Communication for Healthcare Professionals
€270.00
Duration: 30 Synchronous Hours
Location: VP Formação Virtual Room
Language: English
Online Synchronous
Schedule: To be defined
Effective Communication for Healthcare Professionals
Communicate with clarity, confidence, and empathy — in any clinical context.
In the healthcare field, every word matters. A clear handover report, an objective explanation to a patient, or the accurate exchange of information in an emergency can be critical for saving lives and ensuring high-quality care.
This course was designed for all healthcare professionals who want to enhance their professional communication in clinical English through role-plays, practical simulations, and realistic exercises tailored to the healthcare environment. Designed and delivered by specialists in OET, IELTS, and Cambridge exams, alongside healthcare professionals with international clinical experience.
Prerequisite: all participants should have a B2 level of English language knowledge.
DGERT Certification
Continuous training certificate issued through the SIGO platform.
Developed by specialists
Content validated by experienced professionals in the field.
Online Training
Live online sessions that ensure greater geographical flexibility.
Clinic Imput
Guided by a healthcare expert with experience in training professionals in academic and clinical settings in Oxford.
🔹 All healthcare professionals who wish to communicate in English with greater clarity, confidence, and empathy, promoting a more humanised and effective approach to patient care.
💻 Total duration: 25 hours of live training with English teachers + 5 hours with a healthcare professional for clinical input
✔ Introductions and Building Rapport: Establish effective interaction with patients and colleagues.
✔ Critical Information Transfer (SBAR, Handover): Transmit critical information accurately.
✔ Describing Symptoms and Clinical Observations: Learn how to describe patient symptoms and observations.
✔ Managing Emergencies and Challenging Situations: Handle emergencies and challenging situations effectively.
✔ Interdisciplinary Communication and Cultural Sensitivity: Communicate effectively in multidisciplinary teams and across diverse cultural contexts.
ℹ️ More Information About the Course
Communicate appropriately in a hospital/clinical environment using technical terms in a correct and efficient manner to practice existing healthcare situations.Use appropriate clinical terminology accurately and confidently;Describe clearly and precisely the roles and responsibilities of healthcare professionals;Communicate effectively and appropriately in hospital and other healthcare settings;
Support Material
Ongoing Support
DGERT Certification – Continuous training certificate issued through the SIGO platform.
Introductions & Patient Interaction
Giving & Receiving Information
Emergency & Critical Situations
Interdisciplinary Communication
Workplace Scenarios
Trainer: Márcia Martins
Márcia has worked as an English Trainer for ELT (English Language Teaching) for 15 years, teaching not only international business professionals but also teenagers and children. Born and raised in South Africa, where she lived for 25 years, allowing her to master the English language completely. More recently, she has embraced OET Preparation, an English language test for healthcare professionals.
Trainer: Eduarda Peixoto
Professor Eduarda has been teaching English as a second language for over 3 years and is deeply passionate about her profession. She has experience teaching General English to students of all levels (A1-C1) and preparing students for proficiency exams (Cambridge and OET).
Having lived in an English-speaking country, combined with her experience and professional certification (TKT), she is able to help students achieve their goals in an efficient and enjoyable way.
What do I need to start this course?
To start the course, simply complete your registration, make the payment, and submit the requested documents. Once everything is processed, you can begin the training according to the defined schedule.
When can I start?
The course takes place on the dates defined in the schedule.
Is the training certified?
At the end of the course, you will receive your certificate, which may be a SIGO professional training certificate or a certificate issued by VP Formação.
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